Disruptive leaders strive to be coaches to unlock the ‘collective genius’ of their teams. They listen, practice empathy, and create psychological safety. Google’s research on teams found that psychological safety – the ability for team members to share ideas (especially crazy ones!), make mistakes, and admit when they don’t know – was the foundation of successful teams.
Collaboration is especially difficult now, during the pandemic.
As a leader, when having to make big decisions - you can use the breakout rooms functionality in ZOOM -- to break your team into small groups and have them go off and discuss how might they challenge your current strategy. For example, should we change our product as a result of the market place today? What are our marketing strategies, and what’s the best positioning? How can we increase loyalty to pre-existing customers today? Etc.
Get them to challenge the system so that you could harvest the power of the collective and UNLOCK NEW VALUE.
This video was captured post-Lital’s keynote at Experience Club TV, Brazil.